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Are Online Medical Certificates Legal in Australia? A Complete Guide

Introduction In today’s digital world, online healthcare services are becoming increasingly popular, including the issuance of medical certificates. But many Australians wonder: Are online medical certificates legal in Australia? The answer is yes, but certain

Doctor and patient are discussing something.

Get Your Online Medical Certificate Quickly

Getting an online medical certificate can be straightforward and quick when you know the right steps to follow. Whether you need it for work, school, or travel, understanding the process can save

Closeup of patient mother writing medical information on document

Different Types of Medical Certificates

Medical certificates play an important role in many aspects of life, from work and school to travel and caregiving. Obtaining a medical certificate is more than just a formal requirement; it’s a

Doctor man consulting patient while filling up an application fo

Online Medical Certificates: How They Can Be a Game-Changer for Carers

Carers play an invaluable role in our communities, providing support to those who need assistance with daily living. Managing their responsibilities often requires juggling various tasks, making it important for carers to

Mental health care sketch diagram

Can You Get a Medical Certificate for Mental Health Issues?

Mental health is a fundamental part of our overall well-being and sometimes requires a break from daily duties to focus on recovery. Acknowledging this need, medical certificates can play an important role

What to Expect During an Online Medical Consultation

Online medical consultations have become a convenient way to access healthcare from the comfort of your home. They provide a safe and efficient means to consult with a doctor, discuss your symptoms,

Why Online Medical Certificates Can’t Replace Your GP

Online medical certificates are a quick and convenient option for various needs like work, school leave, and travel. While they offer numerous benefits, they do not replace the comprehensive care your regular

Why Trust Online Medical Consultations

Online medical consultations have become a trusted option for many needing medical advice and certificates. With accessibility from your home, these services provide an efficient way to address health concerns. At My

Get Your Medical Certificate for Work from Home

Working from home has become more common, but that doesn’t mean you won’t need a medical certificate. Whether you are unwell, caring for someone, or needing to validate your absence, getting a

How to Get a Fast Medical Certificate for Work

Sometimes, you’ll need a medical certificate at short notice. Whether it’s for work, school, or a special event, having a quick and reliable way to get this document is vital. Many people

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How Online Medical Certificates Save Time

Getting a medical certificate no longer has to be a lengthy task thanks to online medical consultations. These services provide an efficient way to obtain necessary documentation without the hassle of a

Get Your Online Medical Certificate Quickly

Getting an online medical certificate can be straightforward and quick when you know the right steps to follow. Whether you need it for work, school, or travel, understanding the process can save

What people are saying about My Med Cert

Testimonials

Kane5/5
My consult with Matt from MyMedCert was really helpful. He took the time to talk with my about my situation and provide guidance on how I could improve my health. Much more than I expected and am quite grateful.
Jarmahn5/5
Really great service, very simple and helpful! Highly recommend! 😊
Stella5/5
Exceptional doctor that did my consult, i've always just chosen random online medical companies for my doctors certificates however will be staying with you guys after such a great experience. Excited for the app!

Frequently Asked Questions

If you have any questions or concerns feel free to contact us.

Can you do retrospective medical certificates?

Yes. Perhaps the majority of the medical certificates issued are, in fact, retrospective because you, the patient, are often too sick to get to the doctor at the time you need the certificate. We can date the certificate the day of the consultation and state the dates you were unwell within the certificate if this is deemed appropriate by the attending doctor. Many services don’t offer this, and some who do will only retrospect a day or so. If your My Med Cert doctor believes it appropriate, we can retrospect a certificate a week or more. Be aware, however, that your consulting doctor may request some evidence.

No, because backdating is illegal. What this really means is the doctor stating the consult occurred a day earlier than it actually did. Technically, this is lying and is illegal. However, we do retrospective medical certificates.

A My Med Cert medical certificate is only $29.

If you require an extension within 7 days, you’ll get the next one at 20% off.

There are over 50 telehealth services in Australia that provide medical certificates. Of these, about ten only provide tick and flick, or asynchronous care, which the Medical Board of Australia does not support, as it is, frankly, dangerous and illegitimate medicine for you, the patient. Of the remaining 40 or so that provide “real-time” consultations, at least five have non-doctors providing an “absence certificate”. This is legally different to a medical certificate because it is not supplied by a medical doctor but rather by a nurse or a pharmacist. Of the remaining 35 or so, their prices range from about $25 to $100 for a consultation (the average price is around $43 for a one- to two-day medical certificate only). Because these services also provide general consultations, you are left to compete with other patients who often need much more time with the doctor and, therefore, may have extended wait periods. My Med Cert is one of the cheapest services that provides legitimate medical certificates with less wait time.

We have created an easy-to-use portal to order your medical certificates, which are QR code-verified and trusted by childcare services, schools, employers and others.

Creating an account allows us to quickly action your certificate request.

You can log in at any time to access your past medical certificates.

We are Australian doctors, and My Med Cert is proudly owned and operated in Australia.

While other medical certificate providers utilise these types of practitioners online, they can only provide an absence certificate, not a medical certificate, which is legally different and may be invalid for your needs.

We only have doctors providing legitimate medical certificates after a proper medical consultation.

My Med Cert platform is one of, if not the most secure, telehealth services available, having gone through rigorous testing and approvals from government agencies.

With most other services, yes, you would. But not with My Med Cert. We understand that these things often come in pairs/multiples and we do not want to double-dip into your pocket.

For example: If you have an ill child and you are staying home to care for them, we can do the medical certificate for you and your child in the same consultation.

Patient care and follow-up are important to us. Other services provide so little follow-up care that different doctors working for the same telehealth service might not even know that you’ve been seen previously by another doctor from the same service. However, one of the benefits of having a regular GP you see in person is having that hub of care. Your regular face-to-face GP is in a unique position in terms of the medical care model to coordinate various aspects of healthcare for you and pick up things earlier that may be missed otherwise. However, with the lack of GPs in Australia only set to worsen and the number of sick days Australians take each year, having a legit, professional medical certificate service online can help. But we don’t want to leave your regular GP out of the loop.

Let us know, we can fix it. However, we endeavour to have all of your information correct the first time.

Our doctors are not simply providing a medical certificate service, but a thorough medical consultation.

Because at My Med Cert, we endeavour to only have doctors who will conduct thorough medical consultations, ensuring the medical certificate that is provided is legitimate, legal and appropriate.

Not a worry. We can still have a consultation and, if appropriate, issue a medical certificate, but we will encourage you to find a regular GP in person.

We do not issue “clearance” or return-to-work certificates. These should be issued after an in-person assessment to determine whether you are thoroughly well enough to return to work.

My Med Cert also does not do Centrelink certificates or complete other forms for things such as University, Insurance purposes, or cancellation of memberships. We do not do driver authorisation certifications. We advise you to attend your regular GP in person if you require these.

Another benefit of using MyMedCert is that we understand sometimes you need an extension of your certificate because you haven’t quite recovered fully. At MyMedCert we offer a reduced rate if you return within 7 days for this purpose.

Online Medical Certificates

Get your medical certificate now with our super easy-to-use portal.

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Create your account now.

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About My Med Cert

We are doctors that care about your health and believe you should be able to get medical certificates quickly when needed.

We offer a low price when compared to other medical certificate services.

There are other telehealth services out there that offer a variety of different services, including prescriptions, consultations, mental health care plans, etc. This all takes time, and for someone simply wanting a medical certificate, it doesn’t help to be placed in a queue with other patients and have to wait an hour or more.

At My Med Cert, that’s all we do – medical certificates. Quick and straightforward, reducing wait times for you. If you are unhappy with our service for any reason, we would like to hear from you so we can make any necessary changes to improve our service.
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