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The Dangers Of Telehealth

There are many cowboy-type telehealth providers out there doing dangerous things. But what could make telehealth dangerous? There are so many things. Doctors should know these dangers, given that they have likely been trained to be aware of them.

Prescribing over telehealth is dangerous but a minefield when done asynchronously. What is asynchronous care? It’s where you, the patient, fill out a questionnaire, and the doctor doesn’t even call you. See, if a doctor called you, not only could they ask you those same questions, but they could then give you advice as needed based on the answers you give to those questions.

In effect, they could do a better job of caring for you. Yes, some people are confident that all they have is a cold and they are already better, but they need a certificate to state that’s what happened. My Med Cert can provide these. But we don’t leave you hanging on your own without any advice.

This might worsen over the next several years, with expected GP shortages in the range of 1/4 of the workforce disappearing over the next several years.

Yes, it is anticipated that there will be one-quarter fewer GPs working in the next several years than now. That means it’ll be more challenging to get to see a GP in person, and that means possibly more cowboy-like telehealth platforms popping up. Hopefully, the government will crack down on this at some point, but for now, be aware of the dangers of asynchronous care, particularly concerning scant questionnaires that don’t do anything serious to assess your condition!

What people are saying about My Med Cert

Kane5/5
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My consult with Matt from MyMedCert was really helpful. He took the time to talk with my about my situation and provide guidance on how I could improve my health. Much more than I expected and am quite grateful.
Jarmahn5/5
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Really great service, very simple and helpful! Highly recommend! 😊
Stella5/5
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Exceptional doctor that did my consult, i've always just chosen random online medical companies for my doctors certificates however will be staying with you guys after such a great experience. Excited for the app!
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Frequently Asked Questions

If you have any questions or concerns feel free to contact us.

Can you backdate?

No, because backdating is illegal. What this really means is the doctor stating the consult occurred a day earlier than it actually did. Technically, this is lying and is illegal. However, we do retrospective medical certificates.

Yes. Perhaps the majority of the medical certificates issued are, in fact, retrospective because you, the patient, are often too sick to get to the doctor at the time you need the certificate. We can date the certificate the day of the consultation and state the dates you were unwell within the certificate if this is deemed appropriate by the attending doctor. Many services don’t offer this, and some who do will only retrospect a day or so. If your My Med Cert doctor believes it appropriate, we can retrospect a certificate a week or more. Be aware, however, that your consulting doctor may request some evidence.

We are Australian doctors, and My Med Cert is proudly owned and operated in Australia.

While other medical certificate providers utilise these types of practitioners online, they can only provide an absence certificate, not a medical certificate, which is legally different and may be invalid for your needs.

We only have doctors providing legitimate medical certificates after a proper medical consultation.

There are over 50 telehealth services in Australia that provide medical certificates. Of these, about ten only provide tick and flick, or asynchronous care, which the Medical Board of Australia does not support, as it is, frankly, dangerous and illegitimate medicine for you, the patient. Of the remaining 40 or so that provide “real-time” consultations, at least five have non-doctors providing an “absence certificate”. This is legally different to a medical certificate because it is not supplied by a medical doctor but rather by a nurse or a pharmacist. Of the remaining 35 or so, their prices range from about $25 to $100 for a consultation (the average price is around $43 for a one- to two-day medical certificate only). Because these services also provide general consultations, you are left to compete with other patients who often need much more time with the doctor and, therefore, may have extended wait periods. My Med Cert is one of the cheapest services that provides legitimate medical certificates with less wait time.

My Med Cert platform is one of, if not the most secure, telehealth services available, having gone through rigorous testing and approvals from government agencies.

With most other services, yes, you would. But not with My Med Cert. We understand that these things often come in pairs/multiples and we do not want to double-dip into your pocket.

For example: If you have an ill child and you are staying home to care for them, we can do the medical certificate for you and your child in the same consultation.

Patient care and follow-up are important to us. Other services provide so little follow-up care that different doctors working for the same telehealth service might not even know that you’ve been seen previously by another doctor from the same service. However, one of the benefits of having a regular GP you see in person is having that hub of care. Your regular face-to-face GP is in a unique position in terms of the medical care model to coordinate various aspects of healthcare for you and pick up things earlier that may be missed otherwise. However, with the lack of GPs in Australia only set to worsen and the number of sick days Australians take each year, having a legit, professional medical certificate service online can help. But we don’t want to leave your regular GP out of the loop.

Let us know, we can fix it. However, we endeavour to have all of your information correct the first time.

Our doctors are not simply providing a medical certificate service, but a thorough medical consultation.

Because at My Med Cert, we endeavour to only have doctors who will conduct thorough medical consultations, ensuring the medical certificate that is provided is legitimate, legal and appropriate.

Not a worry. We can still have a consultation and, if appropriate, issue a medical certificate, but we will encourage you to find a regular GP in person.

We do not issue “clearance” or return-to-work certificates. These should be issued after an in-person assessment to determine whether you are thoroughly well enough to return to work.

My Med Cert also does not do Centrelink certificates or complete other forms for things such as University, Insurance purposes, or cancellation of memberships. We do not do driver authorisation certifications. We advise you to attend your regular GP in person if you require these.

Another benefit of using MyMedCert is that we understand sometimes you need an extension of your certificate because you haven’t quite recovered fully. At MyMedCert we offer a reduced rate if you return within 7 days for this purpose.

Coming Soon

We’re making a super easy to use app for you to get your medical certificates.

Need a certificate now?

No worries. Our doctors are on standby six days a week.

About My Med Cert

We are doctors that care about your health and believe you should be able to get medical certificates quickly when needed.

We offer a low price when compared to other medical certificate services.

There are other telehealth services out there that offer a variety of different services, including prescriptions, consultations, mental health care plans, etc. This all takes time, and for someone simply wanting a medical certificate, it doesn’t help to be placed in a queue with other patients and have to wait an hour or more.

At My Med Cert, that’s all we do – medical certificates. Quick and straightforward, reducing wait times for you. If you are unhappy with our service for any reason, we would like to hear from you so we can make any necessary changes to improve our service.
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